
Terms and Conditions
Last updated: 24/01/2026
These Terms & Conditions govern the use of this website and the provision of services by Creative Storage (“we”, “us”, “our”). By accessing this website or engaging our services, you agree to be bound by these Terms & Conditions.
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1. About Us
Creative Storage provides industrial storage solutions including, but not limited to, mezzanine floors, pallet racking, shelving, and partitioning services throughout the UK.
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2. Use of This Website
This website is provided for general information purposes only. While we aim to ensure the information on this website is accurate and up to date, we make no guarantees regarding completeness or suitability for any specific purpose.
We reserve the right to update, amend, or remove website content at any time without notice.
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3. Enquiries and Quotations
All quotations provided by Creative Storage are:
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Subject to a site visit (where required)
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Based on the information supplied at the time
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Valid for a specified period, unless otherwise stated
Quotations are not legally binding until confirmed in writing and accepted by both parties.
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4. Scope of Work
The scope of work will be agreed in writing prior to commencement. Any variations, additional works, or changes requested after agreement may be subject to additional charges and revised timelines.
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5. Installation and Access
Clients are responsible for ensuring:
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Safe and suitable access to the site
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Accurate site information is provided
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Compliance with relevant health and safety requirements
Delays caused by restricted access, unforeseen site conditions, or third-party issues may affect completion timelines.
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6. Compliance and Regulations
Where applicable, installations are carried out in line with relevant UK standards, building regulations, and fire safety requirements. It is the client’s responsibility to ensure any additional approvals, permissions, or certifications required by landlords, insurers, or local authorities are obtained unless otherwise agreed in writing.
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7. Payment Terms
Payment terms will be outlined in the quotation or invoice. Unless otherwise stated:
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Invoices are payable within the agreed timeframe
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Late payments may result in additional charges or suspension of services
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8. Cancellations
Cancellations or postponements must be made in writing. Charges may apply for materials ordered, labour scheduled, or costs incurred prior to cancellation.
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9. Limitation of Liability
To the fullest extent permitted by law:
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Creative Storage shall not be liable for indirect or consequential losses
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Our liability is limited to the value of the services provided
Nothing in these Terms excludes liability for death or personal injury caused by negligence or for fraud.
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10. Intellectual Property
All content on this website, including text, images, graphics, and branding, is the property of Creative Storage unless otherwise stated. Content may not be copied, reproduced, or used without prior written permission.
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11. Privacy and Data Protection
Personal information submitted via this website is handled in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR.
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12. Links to Third Parties
This website may contain links to third-party websites. We have no control over their content and accept no responsibility for them.
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13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
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14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us via the details provided on our website.